Delivery and shipping method

Delivery and shipping method

We endeavor to send your order the same day you order if we receive your order before 12 - otherwise we will send as soon as possible and in any case within 1-3 working days.

On special occasions such as online outlet, Black Friday and Christmas, longer delivery times of up to 5 working days may occur.

If you place a pre-order on an item, the amount will be deducted from your account at the same time as the reservation. The item will be sent to you as soon as possible when it is in stock

If your order is urgent, you are welcome to call our customer service on tel: 4826 1650 to ensure that it is sent the same day.


Delivery method :

GLS Parcel Shop DKK 39 - FREE shipping to the Parcel Shop for purchases over DKK 399.

GLS Private delivery DKK 59

GLS Delivery to business DKK 45

DAO DKK 35

If you do not pick up your parcel at the parcel shop

A parcel that is not picked up in the parcel shop within the time limit costs UrbanCph DKK 45 in fees for the return shipment.
Therefore, we regard such a return shipment as a regret for the purchase, which is why we deduct a fee of DKK 45 for the return shipping from the parcel shop in question.

BUT, most often packages are sent back because the buyer has not written his phone number. or e-mail address correctly, and therefore have not received a notification from GLS - so remember to check your information when you make an order.


Delivery abroad

*UPS access point: choose between parcel shop or business address

** Delivery to Norway; duty and VAT are included in the price

Country Free delivery Price otherwise: Transportation
Faroe Islands Purchase over DKK 800 250 DKK GLS business delivery
Estonia Purchase over DKK 600 174 DKK GLS business delivery
Belgium Purchase over DKK 600 DKK 49 / 109 GLS package shop / UPS Home
Sweden Purchase over DKK 600 DKK 49 / 99 GLS package shop / UPS Home
Germany Purchase over DKK 600 DKK 49 / 99 GLS package shop / UPS Home
Hungary Purchase over DKK 600 194 DKK GLS home delivery
Finland Purchase over DKK 600 DKK 89 / 109 UPS points* / UPS home
France Purchase over DKK 600 DKK 89 / 109 UPS points* / UPS home
Greece Purchase over DKK 600 DKK 99 / 119 UPS points* / UPS home
Netherlands Purchase over DKK 600 DKK 79 / 99 UPS points* / UPS home
Italy Purchase over DKK 600 DKK 99 / 119 UPS points* / UPS home
Luxembourg Purchase over DKK 600 DKK 79 / 99 UPS points* / UPS home
Norway** Purchase over DKK 600 DKK 119 UPS home
Poland Purchase over DKK 600 DKK 89 / 109 UPS points* / UPS home
Portugal Purchase over DKK 600 DKK 99 / 119 UPS points* / UPS home
Spain Purchase over DKK 600 DKK 99 / 119 UPS points* / UPS home
Austria Purchase over DKK 600 DKK 99 / 119 UPS points* / UPS home